This course provides information and opportunities to practice principles of effective communication in a health or social care setting. It can form part of the Care Certificate if needed or as a stand alone module where it has been identified as a learning need or staff members need some additional support in communicating with service users and colleagues.
Max Delegates: This course is open to everybody. Maximum 15 delegates per course.
Course Duration: The Face-to-Face sessions are a half day of in person training and run from either 9:00am to 1:00pm, or 2:00pm to 6:00pm. The Virtual sessions are 3 hours of remote training, the timings for which are to be determined once booked.